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Free shipping, returns & exchanges within Australia | Afterpay available

keeperdenim

Returns & Exchanges

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for an exchange, or a full refund if the returned product is in its original condition, with no sign of wear, all tags attached and you have a copy of your proof of purchase.

Please complete the following steps for returns or exchanges WITHIN AUSTRALIA:

  • Email us at info@keeperdenim.com with your order number, for an exchange also include the size or style you would like to replace your jeans with.
  • We will email you a paid shipping label that you can attach to your parcel to send back to us.
  • Place jeans in mail bag along with your proof of purchase.
  • Then you can leave the parcel at your front door and our courier will collect it.

Please complete the following steps for returns or exchanges OUTSIDE OF AUSTRALIA:

    • Email us at info@keeperdenim.com with your order number, for an exchange also include the size or style you would like to replace your jeans with.
    • We will provide you with the address to send the package to.
    • Place jeans in mail bag along with your proof of purchase.
    • Hand in to your local post office.

For international returns and exchanges, unfortunately we do not offer free return shipping.

For both domestic and international exchanges, once we received the original item, we will then send out the new pair of jeans (free shipping), and email you a tracking number.

For all refunds, once we receive the original item, you will receive a full refund back into your nominated bank account or credit card.

Please note Keeper Denim is not responsible for any items that are lost or go missing via Sendle or another courier service, however we will do everything that we can to try and locate them.

If you have any queries, please contact us at info@keeperdenim.com for assistance.

ELWOOD SKINNY | DARK INDIGO Register below and we will email you when this product becomes available again.